PRIVACY POLICY
1. Introduction
Everest Home Services (“Company,” “we,” “us,” or “our”) operates in the Dallas–Fort Worth, Texas area and provides residential dryer vent cleaning, air duct cleaning, and related services.
This Privacy Policy describes how we collect, use, and safeguard your information when you:
Submit a contact form
Schedule services
Communicate with us by phone, email, or SMS
By using our website or services, you consent to this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect:
Name
Phone number
Email address
Service address
Billing information
Payment details
Photos or videos you provide
SMS opt-in consent
You represent that all information you provide is accurate and complete.
B. Automatically Collected Information
We may automatically collect:
IP address
Browser/device type
Pages viewed
Time on site
Cookies and tracking identifiers
We use:
Google Analytics
Google Ads Conversion Tracking
Remarketing pixels
Call tracking services
3. Use of Information
We use collected information to:
Provide requested services
Confirm appointments
Process payments
Communicate service updates
Send invoices and receipts
Improve our website
Run advertising campaigns
Prevent fraud and abuse
Comply with legal obligations
We do not sell personal information.
4. SMS & Communications Policy (Enhanced Compliance)
By providing your phone number and opting in, you expressly consent to receive text messages from Everest Home Services related to:
Appointment confirmations
Appointment reminders
Service updates
Customer service responses
Message frequency varies.
Message & data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
We do not share SMS opt-in data with third parties for marketing purposes.
5. Data Security
We implement commercially reasonable safeguards to protect personal information. However:
No electronic transmission or storage method is 100% secure.
We do not guarantee absolute security of data.
By using our website, you acknowledge this risk.
6. Third-Party Service Providers
We may share data with:
Payment processors
CRM systems (e.g., Housecall Pro)
Advertising platforms (Google)
Technology service providers
We are not responsible for the independent privacy practices of third parties.
7. Limitation of Liability (Privacy)
To the fullest extent permitted by Texas law:
Everest Home Services shall not be liable for any indirect, incidental, consequential, or punitive damages arising from unauthorized access to your data.
Our total liability shall not exceed the amount paid by you for services in the preceding 12 months.
8. Updates
We reserve the right to modify this Privacy Policy at any time.
9. Contact
Everest Home Services
Dallas - Fort Worth, Texas
Phone: (844) 844-1727
Email: info@everesthomeservice.com